Last updated: September 1, 2025
1. Who We Are
COMFOOT is a lifestyle sock brand based in the Netherlands. We act as the data controller for the personal data you provide to us.
- Company name: COMFOOT
- KVK number: 97945463
- VAT number: NL005297201B85
2. What Personal Data We Collect
We collect the following categories of data when you interact with our website or place an order:
- Identity Data: name, shipping/billing address
- Contact Data: email address, phone number.
- Payment Data: payment details processed securely via third-party providers (we do not store card details).
- Order Data: purchase history, order number.
- Technical Data: IP address, browser type, device information, cookies.
- Marketing Data: newsletter preferences, communication history
3. How We Use Your Data
Your data is used for:
- Processing and delivering your orders.
- Providing customer service and support.
- Managing your account.
- Sending transactional and promotional emails (only with your consent).
- Improving our website, products, and user experience.
- Complying with legal obligations (e.g., tax, fraud prevention).
4. Legal Basis for Processing
We process your data under the following legal bases:
- Contract: to fulfil your order and provide customer service.
- Legal obligation: to comply with tax and accounting requirements.
- Consent: for marketing communications (you can withdraw anytime).
- Legitimate interest: for website analytics, fraud prevention, and business improvements.
5. Sharing of Data
We only share your data with trusted third parties when necessary:
- Payment processors (e.g., iDEAL, credit card providers).
- Shipping and logistics partners (to deliver your order).
- IT service providers (hosting, analytics, marketing tools).
- Authorities when required by law.
- All third parties are GDPR-compliant and only process your data as instructed by us.
6. Data Retention
- We keep your order and invoicing data for 7 years (as required by Dutch tax law).
- Marketing data is retained until you unsubscribe or request deletion.
- Technical and analytics data is stored only as long as necessary to improve our services.
7. Your Rights Under GDPR
You have the following rights regarding your personal data:
- Right of access – request a copy of the data we hold about you.
- Right to rectification – correct inaccurate or incomplete data.
- Right to erasure (“right to be forgotten”).
- Right to restrict processing – limit how we use your data.
- Right to data portability – request transfer of your data.
- Right to object – object to processing for marketing or legitimate interests.
- Right to withdraw consent – for marketing communications at any time.
- To exercise your rights, contact us at [Insert contact email].
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including:
- Encrypted connections (SSL).
- Secure payment gateways.
- Restricted access to personal data.
9. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
10. Contact Us
If you have questions about this Privacy Policy or your data rights, please contact us at:
📧 info@comfoot.nl
📞 31-657021066